Privacy policy

Wire My Boat is a business name of Kama Ziro Pty Ltd (ABN 54 634 476 707), based in Virginia, Northern Territory. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988. In this policy, we and us mean Wire My Boat.

When you call, email or message us, or send a quote request, we collect what you give us. Usually that's your name, phone number and email, details of your boat and engine, what you'd like done, and any photos you send. When we do the work, we also keep records of the job, the parts we fit, warranty details and payments.

When you visit this website, our hosting provider records technical details such as your IP address, browser and the pages you view. That keeps the site secure and working. We don't use advertising cookies or tracking, and we don't build profiles of visitors. The site remembers in your browser whether you've seen the opening animation. That stays on your device and clears when you close the tab.

We use your information to reply to you, prepare a quote, book and do the work, make warranty claims with manufacturers, send invoices and keep the records the law requires. If you agree, we may also send you news or offers. Every marketing message has an easy way to unsubscribe.

We share personal information only when it's needed for those things. That includes manufacturers and their distributors when we make a warranty claim for you, suppliers of parts for your job, and the providers who handle our email, accounts and payments. Skella & Co (opens in a new tab) designed and built this website and hosts it for us, so quote requests pass through systems they manage. Quote requests sent through this website, with any photos, reach our inbox through Resend, an email delivery service. We don't sell personal information.

Some of our providers store information outside Australia. This website runs on Vercel, whose servers are in the United States and other countries. Quote requests from this website are sent through Resend, which processes them in the United States. Our email is provided by Microsoft, which may store data outside Australia. The map on our contact page loads from OpenStreetMap in the United Kingdom, and some of the site's code loads from jsDelivr's global network. Some of the manufacturers we make warranty claims with are based in the United States and Europe.

We keep your information in password protected systems, and only for as long as we need it. We hold business and tax records for at least five years, as the law requires.

You can ask to see the personal information we hold about you, or ask us to correct it. Call or email us and we'll respond within 30 days. We may need to confirm who you are first.

We don't use computer programs to make decisions about you.

If you're unhappy with how we've handled your information, contact us first so we can put it right. If you're not satisfied with our response within 30 days, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au (opens in a new tab) or on 1300 363 992.

Wire My Boat, 410 Virginia Road, Virginia NT 0834. Phone (08) 7936 8691. Email sales@wiremyboat.com.

We'll update this policy when the way we handle information changes. The date at the top shows when it last changed.